Tag Archives: 311

What’s a Sanbot?

What’s a Sanbot?

a.  a miniature PB&J sandwich robot
b.  a 6” heel woman’s shoe style
c.  the URL for the Jarrett Meeker Foundation
d.  a garbage truck driver in Flatbush
e.  all of the above

Letter e. became the right answer when NYC Deputy Mayor for Operations Stephen Goldsmith — the famous “Missing Man” of the 2010 Blizzard — designated BK14 (Flatbush-Midwood) as the pilot district for garbage truck-tracking by GPS. Continue reading

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A 311 Bone for Community Boards, or a Snow Job?

Deputy Mayor Stephen Goldsmith

Deputy Mayor Stephen Goldsmith said today that “we’re 30 days away” from giving community boards “real-time 311 data,” but that he would have to confirm this.

He made his comment in response to a question by Councilmember Gale Brewer at today’s City Council hearings on the Blizzard of 2010.

But a Brooklyn community board district manager who has seen a prototype of the system cautions that the 311 data will not be what the boards had requested.

Despite some incisive questioning, especially by Councilmember Jumaane Williams (45CD), the mayor’s representatives toughed it out and protected Bloomberg by saying that they, not he, had made the crucial decisions.

Sanitation Commissioner John J. Doherty

But when it came time to specify which managers had made which decisions, no one took responsibility. Goldsmith called himself a “coordinator” who had left it to commissioners John Doherty (DSNY) and Joe Bruno (OEM) to make the critical operational calls. They said the decision-making scenario was a group process.

No one admitted City Hall had erred in delaying declaration of a snow emergency.

Meanwhile, Bloomberg’s political operatives are working in Albany on their real agenda: gutting the civil service merit system.

311: A Political Tool

The News and the Post report that Mayor Michael Bloomberg suggested to parishioners at Brooklyn’s Christian Cultural Center that they should use 311 to help them lobby to raise the state’s charter school cap. “Just pick up the phone, call 311, ask for the name and the phone number of your state senator or state assemblyman, call them up and say, ‘This is an outrage!'”

Strictly speaking, anyone can call 311 to learn an elected official’s phone number. But the mayor’s suggestion that 311 should be used in support of a specific political initiative — one that he favors — skirts the edge of propriety — and, maybe, the law. Continue reading

Government 311: How to Improve Complaint Submission

It’s not the first time that 311 has been used to harass neighbors, but it may be the most egregious. Jim Dwyer, writing in the Metropolitan Section of Sunday’s NY Times, tells of a rash of phony 311 complaints that, Dwyer says, “has put thousands of homeowners in Queens under a state of bureaucratic siege.”

“From September to December, more than 3,000 complaints of illegal [residential] conversions were filed in three Queens neighborhoods — Whitestone, Flushing, and Malba.” The result: Buildings department inspectors repeatedly seeking entry into homes maliciously identified by anonymous complainants. Continue reading